Privacy Policy

Norré Labs (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have when you shop at get.norrelabs.com or contact us.

1. Information we collect

• Order & account info — name, email, shipping/billing address, phone, order history.
• Payment info — processed by our payment providers; we do not store full card numbers on our servers.
• Usage data — pages viewed, device/browser type, approximate location, and referral source (via cookies or similar tech).
• Communications — messages you send to support, and marketing preferences.

2. How we use information

• Fulfill orders, process payments, ship products, and provide customer support.
• Send order confirmations, shipping updates, and account notices.
• Improve our site, products, and marketing (including analytics).
• Detect fraud and enforce our terms.
• Send promotional emails if you opt in — you can unsubscribe anytime.

3. Sharing

We share data only with service providers who help us operate (payment processors, shipping carriers, email/SMS tools, analytics, fraud prevention). We do not sell your personal information. We may disclose information if required by law or to protect our rights and customers.

4. Cookies

We use essential cookies for checkout and site function, and optional analytics/marketing cookies. You can control cookies in your browser settings. Blocking some cookies may affect checkout.

5. Data retention & security

We keep order and customer records as long as needed for legal, tax, and support purposes. We use reasonable technical and organizational measures to protect your data; no method of transmission is 100% secure.

6. Your rights

Depending on where you live, you may request access, correction, deletion, or a copy of your data, or opt out of sale/sharing where applicable. California residents can visit our Your Privacy Choices page. Email help@norrelabs.com to make a request.

7. Children

Our products and site are not directed to children under 18. We do not knowingly collect personal information from children.

8. Contact

Privacy questions: help@norrelabs.com

We may update this policy from time to time. The “Last updated” date above will change when we do.